YOUR COMPLETE SIZE GUIDE AND CARE INSTRUCTIONS

At Cinda Kouley, your happiness is our top priority. We want you to love your purchase, but if you need to return, refund, or exchange an item, please initiate the process within five days of receiving your order. To get started, simply reach out to us at info@cindakouley.com.

We gladly accept returns or exchanges in the following situations: if the incorrect product was delivered, if the item arrived damaged or defective, or if the size or specifications were incorrect. Please ensure that any returned products are unused, undamaged, and in their original packaging. Note that we do not refund delivery fees.

Once your return is accepted, we will provide you with store credit for the value of the item. Please be aware that sale items and gift cards are not eligible for returns. Your satisfaction matters to us, and we are dedicated to making your shopping experience as smooth and enjoyable as possible. If you have any questions about our policies or need assistance, our customer service team is here to support you every step of the way.

Thank you for your understanding and for choosing Cinda Kouley.

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